• HeathBrook Airlite jacket being used by airfield ops on a runway
    Aviation

    Services

    We work in partnership with our aviation sector clients to deliver a unique service.

AVIATION PPE &
WORKWEAR SPECIALISTS

Choosing HeathBrook Ltd. for your aviation workwear and PPE means partnering with a company backed by over 20 years of industry expertise. Our dedicated support team is committed to building strong business relationships, while prioritising the needs of your employees. We continuously innovate our products and services to ensure your team always feels smart, safe, and comfortable.

Diagram showing all HeathBrook's aviation services
Sustainable Procurement & Support

We have a deep understanding of how much our aviation workwear customers look at ways to reduce their carbon footprint. From sourcing garments that have the highest CSR credentials to deliveries on our own electric van.

Ethical & Sustainable Procurement

Our supply partners form a key part of our business, and we hold their commitment to sustainability and CSR as imperative.

All new suppliers are subjected to a thorough evaluation process prior to becoming a partner. We ensure that they demonstrate and maintain standards which either match or exceed our expectations. 

Continuity & Sustainability

Our production options mean continuity and flexibility of supply. We work with partners in Europe, which means we can offer short-runs and reduce your carbon footprint.

To ensure cost savings, we also source from the Far East but with strong CSR caveats, these ensure quality is guaranteed and ethical and sustainable requirements and accreditations are met.

Image of HeathBrook ESG Book
Experienced Support Team

Product expertise combined with customer service excellence.

Customer Service 
Excellence 

Our customer service team are known throughout the industry for their service excellence. They are regularly praised for “thinking like a customer” and their helpful approach to any situation.

We have a robust account management structure that underpins our strong business relationship with our aviation industry customers. Field sales work with our office-based customer support team to ensure you get the best possible service.

Our Product
Experts

The business also has product experts, especially when it comes to advice on footwear and PPE.

Nick our footwear product expert
Employee Engagement

We put your staff centre-stage, ensuring employees feel safe, are comfortable and are proud of what they are wearing.

AUDIT

We understand your business and engage with your employees before making any recommendations.

We look at your ordering patterns and interview your employees about their uniform. We listen to you and your staff, and we observe how each garment is used.

We then compare your practices with other customers in the aviation sector, and we assess how we can tailor our ranges from top suppliers to your exact requirements.

Our aim is always to ensure employees look smart, feel safe and are engaged with their workwear. So that they are happy to reflect the values of your brand through the uniform they wear. 

Safety Week

We take part in events that help your staff training process and support your initiatives.

Our staff at an airport workwear day

We regularly take part in Workwear Safety Events, as well as running PPE and footwear clinics.

  • We like to meet regularly with those that wear our uniforms, to ensure they are getting the most from their workwear, and to gather useful feedback.
  • We can help with PPE training, create posters, and work with you on innovative ways to ensure staff feel safe and comfortable in their working environment.
Simple Stock Control & Ordering

We offer a simple and smart way to manage aviation employee uniform requirements and help you control cost. We support you in managing uniform distribution through seasonal highs and lows.

HOW WE HELP YOU MANAGE YOUR INVENTORY

We understand that aviation industry clients want to be able to have access to uniform data on-demand, especially as procurement of workwear in the aviation sector can be very seasonal.

Our Workwear Manager Portal gives you access to an extensive suite of reports whenever you want, with further detailed and useful insight reports provided via our Snapshot Monthly MI Report.

Our comprehensive reporting system can provide you with:

– Current stock support quantities by garment type and weeks cover

– Items below minimum stock reserve levels and action taken

– Items out of stock, action taken and expected availability date

– Back orders-showing items, order location, and date of original request

– Service Level achieved against target

– Analysis of garment returns

In addition, we can also provide data by employee, job role and department, as well as usage comparison data, which can be useful in uncovering trends and managing allocations.

MAKING ORDERING SIMPLER

WorkWear Manager is our sophisticated, intuitive online ordering solution, designed to save you time and make your life a little bit easier. However, we don’t just focus on supply! Our solutions offer you a complete approach to specifying a package of support, that is crafted to your requirements.

We will evaluate your current aviation industry workwear purchases and processes thoroughly, with the objective of creating efficiencies and also identifying savings.

Workwear Manager delivers:

  • Clear definition of processes and agreed allocations based on your specification
  • Immediate access to accurate order tracking in one centralised system
  • Time saving management of individual uniforms, with pre-set controls defined by you 
  • Continuous monitor of deliveries, expenditure, and usage, to ensure you remain in control
Product Innovation & Specification

A range of aviation workwear and PPE designed by aviation teams. Clear specifications and quality controls on the products we design in conjunction with your key stakeholders.

Showing options to design the Airlite All Weather jacket

We combine the feedback from airport staff, with our expert industry and garment knowledge, and our strong manufacturing partnerships, to design products for the aviation sector. Many of these products form part of our exclusive Airlite® range.

  • Many of the Airlite® PPE ranges can be modified to meet your own specification, which we design in conjunction with you. Ask about our Bespoke Aviation Catalogue. 
  • Take a look at just some of the PPE, workwear and footwear that form part of the Airlite® range. 
    • Airlite® SoftshellA stylish garment that provides protection in wet and windy environment and compliments suiting for customer-facing staff.
    • Airlite® All Weather Jacket maximum comfort, warmth and visibility for those operating on the ramp.
    • Airlite® Comfort Hi-Vis Quilted Jacketworks with the Airlite All Weather Jacket or as a standalone garment to keep staff warm and safe.
    • Airlite® AL100 a comfortable waterproof, metal free safety boot designed using advance technology PORON-XRD®, that is flexible but hardens on impact, to protect the metatarsal.
Service Innovation

From sustainable airside deliveries to end of life garment recycling. we have a range of services designed with aviation operations in mind

INNOVATION & SERVICE EXCELLENCE AS STANDARD

As an in-house uniform partner, we recognise the importance of having a strong team to manage key accounts. We also know that supplying those who work both landside and airside can present unique challenges, which is why our experience and service excellence are so important:

Aspects of our service

Your Team
There will always be a senior member of the management team responsible for your account and two expert members of the customer service team, that can help with order processing, system requests and managing deliveries. Their role is to ensure the smooth running of your account day to day.

Our SMARTER Innovative Services
We a continually looking for both product and service innovations that make our customer’s work easier. We are able to offer airside deliveries and deliveries in our own electric vehicles to selected airports. The benefits of this are:

  • Electric van service helps customers to achieve sustainability goals
  • Personalised reliable deliveries
  • Help with offloading
  • Uniform Recycling & Cardboard Free Options
  • Secure & Safe Handling

Our SMARTER Services
We make it our business to be your uniform department, taking on the tasks that you would expect an internal uniform manager to do, combining our insights and expertise with your unique needs. 

  • Audits
  • Specification Writing
  • Bespoke Design
  • Branding & Personalisation 
  • Stock & Order Management Control
  • Reporting
  • Workshops
  • Guides & Posters
  • Secure and tracked recycling

What our customers are saying

  • We wore the uniform for the first test flights this week and they look fantastic!Everyone has said what a lovely job you’ve done. Everyone loves the apron design too! Thank you to all the team for the quick turnarounds and last minute changes etc. to get this temporary uniform to us.

    Michael Gurr, Cabin Manager

    Hans Airways
  • I can confirm we in Manchester and our team in London Gatwick have both received the packages today. The team that were on shift today were all very happy & excited with the new garments, as they appear great. Also we were very impressed with how you had packaged the garments up for each staff member, as this looked very professional & organised. Thanks again for your assistance, and we will continue to wait for the outstanding items.

    Duty Manager

    Leading Holiday Organisation and Airline
  • The PPE looks fantastic! I’m really pleased with it – thank you.

    Gatwick Airport

    Airport Control Lead

How we have 
helped our aviation clients

We work with major aviation logistic service providers and airlines. Providing workwear, hi-vis, corporate wear and footwear to the many different service providers that operate at airports worldwide. Here are just a few examples. Visit our Inspiration In Action page for more.

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How we helped Swissport?

We worked closely with Swissport’s SHEQ teams to design branded PPE that aligned with their specific requirements.

The ramp EDI with Sweissport in attendance

In 2017, HeathBrook proudly secured the contract to supply PPE to Swissport. It was our aviation experience that resulted in our selection. The service they were looking for was a partner to collaborate on ideas. What they got was both a partner to develop products with and a reliable and dedicated supplier.

    What Swissport say

    “On a few occasions, I have been short of some stock and requested orders to be expedited. My requests were always met. The staff I deal with are very nice and treat you like a friend rather than a customer. They always go that extra mile to keep customers happy. They cannot do any more.”

    Alan Ferguson

    Baggage Hall Controller
    How we helped Gatwick

    Supplying Gatwick since 2005, we have helped them with both uniforms and PPE across multiple disciplines – aiding them with their specific branding and staff recognition requirements.

    3 security officers outside Gatwick Terminal

    For their rebrand the Heathbrook team went to great lengths to come up with a range of quality garments, whilst incorporating the new corporate image.

    With the help of our Workwear Manager stock control and ordering system We have provided GAL with a 20% reduction in costs.

    We are particularly proud of the uniforms that the Security Staff at GAL wear, meeting their exact needs and making their job easier. We were also delighted with how well staff received the PPE we provided.

    What customers say

    The PPE looks fantastic! I’m really pleased with it – thank you.”

    Airport Control Lead

    Gatwick Airport
    How we helped London Oxford?

    Providing front of house uniform, that fully engaged the team and enhanced the professional customer experience, in this busy regional airport.

    Staff at London Oxford Airport

    For this busy regional airport staff involvement was just as important as selecting the right garments themselves.

    HeathBrook partnered with London Oxford Airport’s senior management to ensure that staff were closely involved in the selection of a stylish new uniform. A day was chosen when all staff would be available to give their input – and a combination of presenting visual options and sharing sample garments, meant staff could share their views and ideas.  The presentation included options on finishing touches such as designs for neck scarves and ties, which was especially well received.

    What customers say

    “After months of planning and team involvement, we are proud to represent our brand in this stylish new uniform and thank you to the team at HeathBrook uniforms for bringing our vision to life!”.

    Oxford Airport

    FBO, Terminal Manager